Zappi Tours are committed to five star customer service and consumer financial protection. In accordance with ”The Package Travel, Package Tours Regulations”, all passengers travelling with Zappi Tour Operator Ltd (Zappi Tours) are fully protected for the initial deposit and any balance payments as detailed in your booking confirmation. Your money is fully protected and paid into an independent Trust Account, managed by Protected Trust Services Ltd of 307-315 Holdenhurst Rd, Boscombe, Bournemouth BH8 8BX and its Trustees, chartered accountants – Elman Wall Ltd of 8th Floor, Becket House, 36 Old Jewry, London EC2R 8DD.